CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units.

Warranty Available
Genuine Cadillac CUE Replacement
OEM Factory Replacement
Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit.

Details

Factory Cadillac CUE Replacement

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

Warranty - We are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

CUE Touchscreen Radio is yellow
Screen is cloudy
Cuescreen is cracked
Blacked out cracked screen
Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

Top-quality parts that meet/exceed Cadillac’s specifications.
Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
We ship replacements fast! Many orders are processed and shipped the same day.
Free return shipping for your old CUE screen, and once you send your old unit in you get a warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a warranty. To activate your warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

How It Works

Cadillac Cue Radio Replacement Process:

Submit your VIN to order your CUE Radio online.
We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The install process is very easy - most people are able to do the whole process in 20 minutes.
Don't throw your old CUE radio away! When you ship us your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you!

This unit covers:

ATS (2013 - 2017)

CTS (2014 - 2017)

ELR (2014 - 2016)

Escalade (2015 - 2017)

SRX (2013 - 2016)

XTS (2013 - 2017)

Fitment & Part Numbers

This fits

ATS (2013 - 2017)
CTS (2014 - 2017)
ELR (2014 - 2016)
Escalade (2015 - 2017)
SRX (2013 - 2016)
XTS (2013 - 2017)

Interchange Part Number:

23410083, 23348951, 23348950, 23348949, 23412268, 23412265, 23412267, 23412269, 23348952, 23410084, 23388826, 23412266

Manufacturer Part Number:

23388826

Fitment Type:

Direct Replacement

FAQ

2013 Cadillac CUE ATS Radio Replacement

The problem with many modern radios is that they have touchscreen displays that can malfunction or become unresponsive. You are not alone if you are experiencing any of these issues. Our team specializes in CUE Radio repairs and replacements.

ISS Automotive has developed a touch screen that is better than the manufactures original touch screen. Our Cadillac ATS radio replacement is designed to replace the CUE (Cadillac User Experience) touchscreen that was originally equipped with your 2013 Cadillac ATS.

We use a professional-grade radio and an updated ISS Automotive Electronics display panel which is sealed against water ingress, creating a better user experience.

Click here to see all CUE Replacement options

Replacing Cadillac CUE Radio

If you're looking to replace your Cadillac CUE radio, there are a few things that you'll need to consider. First and foremost, you'll want to make sure the replacement radio is compatible with your vehicle's electrical system. Additionally, if your vehicle has specific features such as OnStar or SiriusXM satellite radio, it's important to make sure that the new radio is capable of connecting to those systems.

Next, you'll want to make sure the replacement radio's features and capabilities meet your needs. Are there specific media sources that you need access to? Do you plan on using the radio for hands-free phone calls? Have a look at some available units and read up on their features to find one that fits your needs.

Finally, replacing your Cadillac CUE radio doesn't have to be a difficult or expensive task. With some careful research and preparation, you can find an ideal replacement that fits both your budget and your needs. Just make sure to double-check compatibility and features, as well as find a professional installer if necessary.

Where to find a replacement Cadillac CUE Radio?

If you are looking for a replacement Cadillac CUE Radio for your ATS 2013, you are in luck. ISS Automotive has developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units.

How to replace the Cadillac CUE Radio?

Replacing your Cadillac CUE Radio is relatively simple. You will need a few tools, including a Phillips screwdriver, flat head screwdriver, and plastic pry tool. Here are the steps to follow for the replacement:

Remove the trim around the center console. Use your pry tool and gently remove all screws and clips.
Disconnect the wiring harness at the back of the CUE Radio.
Unscrew and remove the factory radio from its mounting bracket.
Connect the Replacement Cadillac CUE Radio to its wiring harness, making sure all connections are secure.
Place your new replacement Cadillac CUE Radio back into the mounting bracket and attach the screws.
Reattach the trim around your center console and screw it in place.
Your new Cadillac CUE Radio should now be functioning correctly! Enjoy your new radio!

If you need help and more details about replacing your Cadillac CUE Radio, our experienced technicians at ISS Automotive can assist you. Contact us today at 1-800-755-5980 to learn more about how we can help!

We also have an install video --> https://youtu.be/-zgAXU9IfXk

We hope this article has been helpful in understanding how to replace your Cadillac CUE Radio. Be sure to check out our other resources about car audio and infotainment systems, as well as our blog for the latest news and updates. Thanks for reading! Happy driving!

What is the CUE Radio by Cadillac?

The CUE Radio by Cadillac is an in-car entertainment system that allows drivers to stay connected while on the go. With features like Bluetooth connectivity and voice control, drivers can easily access their favorite music, podcasts, radio stations, and more. The system also provides hands-free calling and text messaging capabilities so you can stay connected with friends and family. With its intuitive touchscreen interface and advanced infotainment technology, the CUE Radio by Cadillac is the perfect companion for any driver. It's an easy way to stay entertained and informed while you're on the road. So if you're looking for an innovative and connected entertainment system in your car, look no further than the CUE Radio by Cadillac.

Frequently Asked Questions on 2013 Cadillac ATS Radio Replacement

Can I install an aftermarket radio in my 2013 Cadillac ATS?

Yes, but it comes with a risk. The part might not work well with the different computer modules and electronics. We highly recommend that you purchase an OEM part that is fully rebuilt with your specific vehicle. This will often be a much better choice to ensure performance. However, it's important to work with a company that can get you a high-quality part.

How do I replace the radio in my 2013 Cadillac ATS?

You'll need to remove the trim pieces that surround the radio. There will be screws and clips that you'll have to undo. Once they are removed, pull out the entire unit and disconnect it from its wiring harnesses. Unplugging any necessary connectors is important as well so you don't damage them in the process. Then, connect your new replacement unit radio and attach it to the wiring harnesses. Finally, replace the trim pieces and you're done!

What radio does the 2013 Cadillac ATS have?

The 2013 Cadillac ATS comes standard with the CUE (Cadillac User Experience) infotainment system. This system features an 8-inch high-resolution touchscreen that allows you to control audio, navigation, and climate functions. It also includes an AM/FM radio with HD Radio technology as well as SiriusXM satellite radio capabilities. Additionally, the system includes an 8-speaker Bose premium audio system and Bluetooth streaming audio for playing music from your phone or other compatible devices. You can also select from a variety of apps such as Pandora, iHeartRadio, and TuneIn to give you access to more entertainment options. Finally, the ATS has available OnStar 4G LTE Wi-Fi to keep you connected on the go.

How do I connect my phone to the radio in my 2013 Cadillac ATS?

The 2013 Cadillac ATS comes with a variety of audio options, including Bluetooth technology for streaming music from your phone. To connect your phone to the radio in your 2013 Cadillac ATS, you will first need to pair it with the car’s stereo system. Here’s how:

1. Make sure that Bluetooth is enabled on your phone.

2. On the car’s audio system, press the “Phone” button.

3. Select “Settings” from the menu that appears on the display screen.

4. Select “Add Phone” and then select “OK” when prompted for confirmation.

5. On your phone, select the device name that appears on the display screen of the audio system, usually “Cadillac ATS”.

6. Enter the passkey if prompted (this should be provided in your car’s manual).

7. Select “OK” or “Pair” when prompted.

8. You should now be connected and can begin streaming music from your phone to the car’s audio system.

Once you have successfully paired your phone with the car’s audio system, you will no longer need to repeat these steps. Enjoy streaming music, talking hands-free calls, and other audio features right from your phone. You can also use the steering wheel control buttons to adjust the volume and other settings.

By connecting your phone to the radio in your 2013 Cadillac ATS, you can enjoy a more convenient and enjoyable driving experience. Now you can stream music, take calls, and access other audio features without ever touching your phone. Enjoy the convenience of Bluetooth technology right in your car today!

Does a 2013 Cadillac ATS have Bluetooth compatibility?

Yes, the Cadillac ATS comes standard with Bluetooth connectivity for hands-free phone calls and wireless audio streaming. It features both Apple CarPlay and Android Auto integration, allowing users to easily access their smartphone’s music library, navigation apps, and more from the touchscreen display. Additionally, there’s also a built-in Wi-Fi hotspot and a 4G LTE data connection. The Cadillac ATS also features voice recognition technology, so you can control various functions of your car with just a few simple commands. All in all, the 2013 Cadillac ATS offers an impressive selection of tech features to make driving more convenient.

Are there any special tools required for installing a replacement unit?

No special tools are required for installing a new radio in your 2013 Cadillac ATS. All that is needed is a screwdriver and some patience to remove the factory-installed receiver. Once you have done this, you can easily install the new radio into the space provided. If necessary, you will need to splice or connect any wires from the vehicle’s wiring harness to the new unit. Depending on your level of experience and comfort with electrical wiring, it may be more beneficial to have a professional do this for you. Finally, you will need to mount the radio into the dashboard using the screws provided in the package with the new radio. After that, you can enjoy your brand-new audio system!

Do I need an amplifier for the radio in my 2013 Cadillac ATS?

No, the standard radio in your 2013 Cadillac ATS has sufficient wattage that an amplifier is not necessary. However, if you plan to install aftermarket components such as a subwoofer or speakers with greater power requirements, then an external amplifier may be required depending on the type of components being used. Additionally, adding an amplifier will give you improved sound quality and greater control over the balance of bass, treble, and other sound elements. If you decide to add an amplifier, make sure it is compatible with your car's audio system before making a purchase.

Does the 2013 Cadillac ATS have satellite radio capability?

Yes, the 2013 Cadillac ATS comes equipped with SiriusXM satellite radio capability. This feature allows you to enjoy a variety of commercial-free music, sports, news, and entertainment programming. The subscription fee will be billed separately from your vehicle purchase costs. To access this feature in your vehicle, you need to activate a SiriusXM account and purchase a compatible radio receiver. Additionally, the subscription must be renewed on an annual basis to continue enjoying satellite radio programming in your vehicle.

Does the 2013 Cadillac ATS have a backup camera?

Yes, the 2013 Cadillac ATS has a backup camera. It is located behind the rear bumper and provides you with a wide-angle view of what's behind your vehicle when you shift into reverse. The backup camera helps reduce blind spots and improve visibility when reversing in tight situations such as parking lots or driveways. Additionally, it can be used to help you judge distances when backing up near obstacles, helping to reduce the risk of an accident.

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