2015 Cadillac Escalade Radio Replacement
2015 Cadillac Escalade Radio Replacement
2015 Cadillac Escalade Radio Replacement
2015 Cadillac Escalade Radio Replacement

2015 Cadillac Escalade Radio Replacement

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CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units. 

  • Warranty Available
  • Genuine Cadillac CUE Replacement
  • OEM Factory Replacement
  • Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit. 

Factory Cadillac CUE Replacement 

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

WarrantyWe are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

  • CUE Touchscreen Radio is yellow
  • Screen is cloudy
  • Cuescreen is cracked
  • Blacked-out cracked screen
  • Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

  • Top-quality parts that meet/exceed Cadillac’s specifications.
  • Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
  • We ship replacements fast! Many orders are processed and shipped on the same day.
  • Free return shipping for your old CUE screen, and once you send your old unit in you get a warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a warranty. To activate your warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

Cadillac Cue Radio Replacement Process:

  1. Submit your VIN to order your CUE Radio online.
  2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
  3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
  4. Don't throw your old CUE radio away! When you ship your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you!

This unit covers:

ATS (2013 - 2017) CTS (2014 - 2017)
ELR (2014 - 2016) Escalade (2015 - 2017)
SRX (2013 - 2016) XTS (2013 - 2017)

This fits

  • ATS (2013 - 2017)
  • CTS (2014 - 2017)
  • ELR (2014 - 2016)
  • Escalade (2015 - 2017)
  • SRX (2013 - 2016)
  • XTS (2013 - 2017)
Interchange Part Number: 23410083, 23348951, 23348950, 23348949, 23412268, 23412265, 23412267, 23412269, 23348952, 23410084, 23388826, 23412266
Manufacturer Part Number: 23388826
Fitment Type: Direct Replacement

2015 Cadillac Escalade CUE Radio Replacement

ISS Automotive stands behind its products and services with a warranty. Our dedicated team, with 30 years of experience, offers the very best in hi-tech electronic services. Whether it’s a Cadillac Escalade, or any other make and model, we guarantee that the work done on your car will be of the highest quality and last for years to come.

Click to see all our Cadillac CUE Replacement Options >

What are the signs that my CUE Radio is failing?

Some common signs that your CUE Radio is failing or needs servicing include:

  • Poor audio quality, such as static, distortion, or skipping.
  • Unresponsive buttons or knobs.
  • Malfunctioning display, including flickering lights and dimmed screens.
  • Slow response time when switching between sources or adjusting volume levels.
  • Unusual noises coming from the speakers or system.
  • The system randomly shuts off or restarts.
  • Difficulty pairing with other Bluetooth devices.

If you experience any of these issues, it's likely time to take your CUE Radio in for servicing or repairs. A qualified technician can diagnose and repair any underlying problems, or replace your CUE Radio if it is beyond repair. In addition, they can offer advice on how to best maintain your system to prevent future issues.

If you'd like more information about potential maintenance and repairs for your CUE Radio, please contact ISS Automotive at 1-800-548-1195.

Why is my Cadillac radio not working?

The most common reasons why a Cadillac radio may not be working are power issues, faulty wiring or connections, incorrect settings, and defective components. To troubleshoot the issue, first, check the fuse box to make sure it is providing power to the system. Then inspect all of the wiring and connections for any signs of damage, corrosion, or loose fittings. If the settings are not correct, try resetting the radio or reinstalling it if necessary. If these steps do not solve the issue, you may need to replace any defective components or contact a professional for further assistance.

In addition to these potential issues, sometimes people forget that their Cadillac radio requires an unlock code before they can use it. If you have the code, enter it into the radio to unlock it. If you do not have the code, contact Cadillac customer service for assistance.

Finally, if none of these steps resolve the issue with your Cadillac radio, consider calling a local car audio specialist for help. They can test and diagnose any underlying problems and advise you on the best way to repair or replace your radio. Good luck!

Questions About 2015 Cadillac Escalade Radio Replacement

How do I know my Cadillac CUE Screen is going bad?

There are a few tell-tale signs that your Cadillac CUE screen may be going bad. These include the touchscreen becoming unresponsive, flickering, displaying distorted images, or displaying a blank, white screen. If you notice any of these symptoms, it is best to take your vehicle in for servicing as soon as possible. Additionally, you should check the CUE system’s software version to ensure all of the latest updates have been installed.

Can I install a new radio in my 2015 Cadillac Escalade?

Yes, you can install a new radio in your 2015 Cadillac Escalade. However, you must make sure that the wiring harness is compatible with your vehicle. Additionally, you must ensure that any pre-programmed features are compatible with the new radio. It is also recommended that you have a professional handle the installation to ensure it is done correctly. Additionally, it may be necessary to purchase an additional wiring harness or adapter depending on your specific vehicle.

Does a 2015 Cadillac Escalade radio replacement come with a warranty?

Yes, many radios come with a Limited warranty for defects in materials and workmanship. However, this warranty does not cover damage caused by improper installation or use. Additionally, some manufacturers offer additional warranties that may provide extended coverage for certain components. It is important to check with the manufacturer before purchasing a new radio to make sure you are covered in case of any issues down the line.

Where can I buy a Cadillac CUE Replacement?

If you want a replacement for your Escalade 2015 then you can purchase it from our company. ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life. We have worldwide customers, so if you live outside the United States, we can help you get your replacement CUE radio. You can purchase a Cadillac CUE Replacement on our website or by calling us directly and speaking to one of our customer service representatives who will be happy to answer any questions you have about replacing your CUE unit.

Does replacement radio screen have an impact?

Yes, replacement radio screens can have an impact. Depending on the type of vehicle, a new radio screen can increase the value of your car. A new radio screen can also provide increased functionality and better sound quality. Additionally, many owners enjoy the improved visual aesthetics that come with a replacement radio screen. Finally, a new radio screen may be necessary if your current one is broken or malfunctioning. All of these factors can help to make a difference in the value and enjoyment of your car.

In conclusion, replacing a radio screen has the potential to increase both the value and usability of your vehicle. If you're considering purchasing or upgrading a new radio screen for your car, make sure to get one with a warranty.

Can the new Cue system be integrated with Android Auto?

Yes, the new Cue system is compatible with Android Auto. It allows drivers to connect their phones and access apps such as Google Maps, Spotify, Waze, and more directly through the touchscreen display in their vehicle. This means users can control navigation and entertainment while they’re on the road without ever needing to pick up their phones.

What features does the new Cue system offer?

The new Cue system offers a number of features and services designed to enhance the driving experience. The main features include voice command and control, hands-free calling, wireless audio streaming, as well as access to select apps like Google Maps, Waze, and Spotify. It also offers advanced driver assistance systems (ADAS) such as lane keep assist, adaptive cruise control, and automated parking. Additionally, the system provides access to vehicle diagnostics, allowing drivers to monitor their car’s maintenance status from the comfort of their own homes. Finally, it offers a personal assistant that can be used to set reminders and manage daily tasks. All of these features are designed to make driving safer and more convenient.

How do navigation systems work with the new Cue system?

The new Cue system is designed to integrate with a number of navigation systems, including Google Maps and Waze. When using either of these services, drivers will be able to access turn-by-turn directions directly through their vehicle’s touchscreen display. Additionally, they can use voice commands to control the navigation system and access important information, such as distance to destination and the estimated time of arrival. This makes it easier for drivers to stay on the right path and get to their destinations faster.

Does the new Cue system offer security systems?

Yes, the new Cue system offers a number of security features to help keep drivers and their vehicles safe. These features include automatic door locking and unlocking, emergency assistance, stolen vehicle tracking, and remote start. Additionally, the system can be integrated with home automation systems such as Amazon Alexa or Google Home to allow drivers to control various functions from anywhere in the world. With these features, drivers can rest assured that their vehicles are secure while they're away.

What kind of radios can I install in my 2015 Cadillac Escalade?

You can install a variety of radios in your 2015 Cadillac Escalade, including aftermarket radios as well as factory-equipped radios. It is important to remember that some of the latest technologies are not compatible with older vehicles, so you should double-check the compatibility before making a purchase. Additionally, you may need an additional wiring harness or adapter depending on your specific model.

Can I get help with my 2015 Cadillac Escalade radio installation?

Yes, you can always get help with a 2015 Cadillac Escalade radio install. There are many experts who specialize in car audio systems and can assist with the installation process. There are several install video tutorials online that can help guide you through the installation process.

Watching removal and installation videos is a great way to get familiar with the radio’s components before beginning the job. Additionally, it can help you diagnose any potential issues that may arise during the process. With these resources and an expert’s assistance, you can ensure that your new 2015 Cadillac Escalade radio install goes as smoothly as possible.

Search for the latest videos, tutorials, and reviews to make sure you find the right fit for your 2015 Cadillac Escalade. With proper research and assistance, you can have an upgraded sound system that will enhance your overall driving experience.