Shipping and Delivery

Thank you for visiting and shopping at ISS Automotive. Following are the terms and conditions that constitute our Shipping and Delivery Policy.

Shipping Rates & Charges

ISS Automotive offers free Ground shipping to physical addresses in the contiguous U.S (we cannot ship to a PO Box). Overnight shipping is available for an additional charge of $29.95.

Where To Send Core Repairs and Returns

Send all cluster core repairs and returns to our Kent, WA location.

Instrument Sales Service Center
7051 South 234th Street
Kent, WA 98032

Shipping Processing Time

We ship your product no later than the end of the next business day after your order is received. Orders are not shipped or delivered on weekends or holidays. Delivery delays can occasionally occur.

Please verify your shipping address. Shipments returned due to incorrect or incomplete addresses will be at the cost of the buyer. Please take the time now to verify that the physical address on your account is correct.


ISS Automotive is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Questions or Concerns?

If you have any questions we are happy to assist you at 800.548.1195 or Contact Us