Terms & Conditions

TERMS AND CONDITIONS OF USE
This website is provided by Instrument Sales and Service, Inc. By accessing the Instrument Sales and Service, Inc. website (issautomotive.com), you are indicating your acknowledgement and acceptance of these Terms and Conditions of Use. These Terms and Conditions of Use are subject to change by Instrument Sales and Service, Inc. at any time in its sole discretion. Your use of this Website after such changes are made constitutes your acknowledgement and acceptance of the changes. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Please consult these Terms and Conditions of Use regularly.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Restrictions on Use
All material included on this Website, and any other Website owned, operated, licensed or controlled by Instrument Sales and Service, Inc., such as text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations and software (the “Content”), is the property of Instrument Sales and Service, Inc., its subsidiaries, affiliated companies and/or third-party licensors and is protected by United States and international copyright laws. Modification or use of the Content except as expressly provided in these Terms and Conditions of Use violates Instrument Sales and Service, Inc.’s intellectual property rights. The Content may not be copied, distributed, republished, uploaded, posted or transmitted in any way without the prior written consent of Instrument Sales and Service, Inc., except that:

  1. You may download, print, distribute and use pages from the Website for your own informational, non-commercial purposes, but not for commercial use or general distribution.
  2. Any copies of documents or pages from the Website must not alter the original Website content and must include the Instrument Sales and Service, Inc. copyright notice.
  3. You may link to this Website provided that the link does not falsely imply or suggest that Instrument Sales and Service, Inc. has endorsed or is affiliated with the linked Website.

Users of the Website must not:

  1. Monitor, gather or copy any Content on this Website using any automatic software, tool or device including a spider, robot, “bot”, webcrawler, spyware, engine, device, software, extraction tool or any other utility or manual process of any kind.
  2. Frame or utilize framing techniques to enclose any trademark or other proprietary information (including, without limitation, any images, text or page layout).
  3. Engage in any activities through or in connection with this Website that seek to attempt to harm minors or are unlawful, offensive, obscene, discriminatory, malicious, threatening, harassing, abusive or that violate any right of any third party.
  4. Attempt to probe, scan, test or circumvent the security or authentication systems of the Website.
  5. Attempt to gain unauthorized access to services, materials, other accounts, computer systems or networks connected to any Instrument Sales and Service, Inc. server.
  6. Attempt to use the Website for any purposes other than those intended by Instrument Sales and Service, Inc., as determined by Instrument Sales and Service, Inc. in its sole discretion.
  7. Upload or submit any data or information that contains viruses, or any other computer code, corrupt files or programs designed to interrupt, destroy or limit the functionality or disrupt any software, hardware, telecommunications, networks, servers or other equipment.
  8. Engage in any activity that interferes with a user’s access to this Website or the proper operation of this Website. You also agree that, in using this Website, you will not impersonate any person or entity.

The Content and the functionality of the Website may be updated or changed at any time without prior notice. In addition, if Instrument Sales and Service, Inc. becomes aware that you are copying, modifying or distributing the Content of the Website other than for the permitted uses of the Website, Instrument Sales and Service, Inc. reserves the right to revoke your right to these permitted uses.

Proprietary Information Consent
If you wish to use material contained on this Website other than for your individual review and individual educational purposes, and the copyright ownership of such material is held by a third party, then you must secure the permission of such third party in order to use such material. If you are not a customer of Instrument Sales and Service, Inc. and wish to download and use any information contained in this Website other than for your individual review and individual educational purposes or in connection with your customer relationship or potential customer relationship with Instrument Sales and Service, Inc., send a request with your proposed use to support@issautomotive.com so that the webmaster may evaluate your proposed use of Instrument Sales and Service, Inc.’s Website Content. If the webmaster approves your request to use Instrument Sales and Service, Inc.'s Website Content, you are granted permission to view, use, reproduce, copy and distribute documents within Instrument Sales and Service, Inc.'s Website for the sole purposes specified in your Request form. You agree to all terms below:

  1. Not to modify the documents, publications, images or other graphics
  2. Not to quote content out of context
  3. To retain and display the copyright notice of Instrument Sales and Service, Inc. on such Content

Instrument Sales and Service, Inc. shall have the right to monitor use of this Website to determine compliance with these Terms and Conditions of Use, revoke its consent at any time and you shall immediately cease any further use of the Instrument Sales and Service, Inc. Website Content. The foregoing consent does not include permission to copy the design elements, look and feel or layout of Instrument Sales and Service, Inc.'s Website. Subject to the further terms set forth above, you assume all risks concerning the suitability and accuracy of the information within Instrument Sales and Service, Inc.'s Website which you propose to use, subject to Instrument Sales and Service, Inc.'s consent.

Disclaimer
Instrument Sales and Service, Inc. cannot guarantee that the Website or its content is error free and Instrument Sales and Service, Inc. makes no representations about the technical accuracy or functionality of the Website or that the Content is accurate, error free or up to date. THIS WEBSITE IS PROVIDED BY INSTRUMENT SALES AND SERVICE, INC. ON AN “AS IS” AND “AS AVAILABLE” BASIS. INSTRUMENT SALES AND SERVICE, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS OR INTELLECTUAL PROPERTY. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. INSTRUMENT SALES AND SERVICE, INC. DOES NOT WARRANT THAT THE INFORMATION IN THIS WEBSITE IS ACCURATE, RELIABLE, UP TO DATE OR CORRECT, THAT THIS WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE CONTENT MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS, AND INSTRUMENT SALES AND SERVICE, INC. MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU, AND NOT INSTRUMENT SALES AND SERVICE, INC., ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS WEBSITE OR ITS CONTENT. INSTRUMENT SALES AND SERVICE, INC. MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.

Limitation of Liability
Neither Instrument Sales and Service, Inc., any of its affiliates, directors, officers and employees, nor any other party involved in creating, producing or delivering the Website is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, the Website or the operation of the Website or failure of the Website to operate. In no event shall Instrument Sales and Service, Inc. be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages or any damages whatsoever, even if Instrument Sales and Service, Inc. has been previously advised of the possibility of such damages, whether in an action in contract, negligence, or any other theory, arising out of or in connection with the use, inability to use or performance of the information, services, products and materials available from this Website. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Your acceptance of this limitation of liability is an essential term of this agreement and the parties acknowledge that Instrument Sales and Service, Inc. would not grant access to the Website without your agreement to this term.

MODIFICATIONS TO THE SERVICE AND PRICES 
Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

ERRORS, INACCURACIES AND OMISSIONS 
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

ACCURACY OF BILLING AND ACCOUNT INFORMATION 
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

For more detail, please review our Returns Policy. 

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

PERSONAL INFORMATION 
Your submission of personal information through the store is governed by our Privacy Policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.  All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Intellectual Property
All content on this Website should be assumed to be proprietary information protected by copyright or trademark unless otherwise noted, and may not be used except as provided in these Terms and Conditions of Use or with the written permission of Instrument Sales and Service, Inc. Nothing posted on this Website grants a license to any Instrument Sales and Service, Inc. trademarks, copyrights or other intellectual property rights, whether by implication, estoppel or otherwise.

Third Party Trademarks
Trademarks displayed on this Website not owned by Instrument Sales and Service, Inc. are the property of their respective owners, who may or may not be affiliated with Instrument Sales and Service, Inc. Nothing contained on this Website should be construed as granting any license or right to use any third party trademarks without the written permission of such third party that may own the trademarks. Your use of the trademarks, or any other Content on the Website, except as provided in these Terms and Conditions of Use, is strictly prohibited. We ask that you respect these rights.

Linked Websites
This Website may link to or be linked from other websites that are not maintained by, or related to, Instrument Sales and Service, Inc. Instrument Sales and Service, Inc. does not endorse, and is not responsible for, the content of any of those third-party websites.

International Use
Instrument Sales and Service, Inc. makes no representation that content on this Website is appropriate or available for use in locations outside the United States. Access to this Website from countries or territories where such access is illegal is prohibited. Those who choose to access this Website outside the United States do so on their own initiative and are responsible for compliance with local laws.

Governing Law
You agree that your use of this Website, this Agreement and any disputes relating thereto shall be governed in all respects by the laws of the State of Oregon. Any dispute relating to this Agreement shall be resolved solely in the state or federal courts located in Portland, Oregon.

CHANGES TO TERMS OF SERVICE 
You can review the most current version of the Terms of Service at any time at this page. 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

INDEMNIFICATION 
You agree to indemnify, defend and hold harmless ISS Automotive Solutions and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

CONTACT INFORMATION 
Questions about the Terms of Service should be sent to us at support@issautomotive.com.