2015 Cadillac SRX Radio Replacement
2015 Cadillac SRX Radio Replacement
2015 Cadillac SRX Radio Replacement
2015 Cadillac SRX Radio Replacement

2015 Cadillac SRX Radio Replacement

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CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units. 

  • Warranty Available
  • Genuine Cadillac CUE Replacement
  • OEM Factory Replacement
  • Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit. 

Factory Cadillac CUE Replacement 

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

WarrantyWe are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

  • CUE Touchscreen Radio is yellow
  • Screen is cloudy
  • Cuescreen is cracked
  • Blacked-out cracked screen
  • Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

  • Top-quality parts that meet/exceed Cadillac’s specifications.
  • Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
  • We ship replacements fast! Many orders are processed and shipped on the same day.
  • Free return shipping for your old CUE screen, and once you send your old unit in you get a warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a warranty. To activate your warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

Cadillac Cue Radio Replacement Process:

  1. Submit your VIN to order your CUE Radio online.
  2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
  3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
  4. Don't throw your old CUE radio away! When you ship us your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you!

This unit covers:

ATS (2013 - 2017) CTS (2014 - 2017)
ELR (2014 - 2016) Escalade (2015 - 2017)
SRX (2013 - 2016) XTS (2013 - 2017)

This fits

  • ATS (2013 - 2017)
  • CTS (2014 - 2017)
  • ELR (2014 - 2016)
  • Escalade (2015 - 2017)
  • SRX (2013 - 2016)
  • XTS (2013 - 2017)
Interchange Part Number: 23410083, 23348951, 23348950, 23348949, 23412268, 23412265, 23412267, 23412269, 23348952, 23410084, 23388826, 23412266
Manufacturer Part Number: 23388826
Fitment Type: Direct Replacement

2015 Cadillac SRX CUE Radio Replacement

ISS Automotive is the best choice for replacing your Cadillac CUE radio. Our replacement parts are OEM quality and come with a warranty against any defects or damage. We make sure that our product installation process is fast and reliable, taking only minutes to complete.

Looking for a different year? See all our Cadillac CUE Replacement Options >

We are committed to providing the best possible service when it comes to replacing your Cadillac CUE radio. All our replacement radios come with a warranty, so you have peace of mind knowing that you can rely on ISS Automotive for years to come.

If you want your Cadillac CUE radio replaced quickly and reliably, then ISS Automotive is the perfect choice for you.

Where can I purchase a 2015 Cadillac CUE Replacement?

If you are in need of a 2015 Cadillac CUE replacement, you can purchase one from ISS Automotive. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units. 

ISS Automotive stands behind its products and services with a warranty. Contact us at 1-800-548-1195 to get your 2015 Cadillac CUE replacement today.

Is there a recall on the Cadillac cue?

Some customers have reported issues with the CUE systems in their vehicles and they may be eligible for free software updates or repairs through Cadillac’s Customer Care Program. If you are experiencing problems with your CUE system, contact a local authorized Cadillac dealership to determine if you qualify for a replacement. If you are eligible for a replacement, the dealership will provide you with further instructions. Additionally, if you believe that a safety issue is present with your CUE system, contact Cadillac Customer Care directly and customer service representatives will advise you on how to proceed.

Frequently Asked Questions for 2015 Cadillac SRX Radio Replacement

How do I fix my Cadillac CUE touchscreen?

If your Cadillac CUE touchscreen is unresponsive or not working properly, there are several things you can try. First, check to make sure the touchscreen controls are clean and free of any debris or obstructions. Next, power cycles your vehicle by turning off the ignition and then waiting at least 10 minutes before restarting it. If this does not work, you may need to run through a system reset. You can do this by following the steps outlined in your Owner’s Manual or you can try these simple steps: press the power button for at least 10 seconds and then wait for the CUE system to reboot. You can also try resetting the CUE system through your vehicle’s infotainment settings. If these steps do not work, you may have a hardware issue and will need to contact your local Cadillac dealer for assistance.

When is it time for a CUE replacement screen?

If you're noticing problems with your Cadillac CUE factory screen, such as a touch screen that is unresponsive or screen flickering, it may be time to replace the cue screen. Replacing a factory radio or factory screen can become complicated. You will need special tools, knowledge of how to properly wire up the new pieces, and an understanding of how to install them correctly. Cadillac models such as the SRX and others have a more involved process. This is why it is best to leave this job to experienced professionals. A master technician that has experience with CUE systems can handle the whole process from start to finish and replace your screen in no time.

But if you are up to the challenge, you can attempt to do it yourself. The process will require trim pieces removal, a tool such as an antenna adapter for the proper connection of all the wires and components, and a wiring harness to interface between the audio system and radio. You will also need a direct line to your vehicle information module (VIM) or an adapter for it. Once you have all these components ready, you will be able to connect them correctly and test out your newly installed CUE screen.

Who sells Cadillac CUE Screen Replacements?

ISS Automotive also carries a replacement new screen. Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a touchscreen that meets or exceeds OEM standards, and we stand behind our product with a warranty.

Click here to buy > replacement screen

Can I upgrade my Cadillac CUE System?

Yes, you can upgrade your CUE system by installing a new navigation or audio/video system.

How much does it cost to update the Cadillac cue?

The cost of an update for your CUE system will depend on the type of upgrade you choose. Generally speaking, you can expect to pay between $200 and $2,000 depending on the features and functionality you require. It is important to note that some updates may require professional installation which could add additional costs.

Are you looking for an easy way to extract a CUE module?

Look no further! We'll guide you through the simple steps needed to successfully remove your desired module. First, you'll need to locate the module and its cable. In most cases, this will be found behind either the center console or near the glove compartment in your vehicle. Once located, remove any screws that secure it to the bracket. Next, disconnect any cables connected to it by gently pulling them away from their connectors. Finally, use a flathead screwdriver to gently pry the module away from its bracket and remove it. With these simple steps, you can now successfully remove a CUE module from your car!

We recommend that any time you are working with electrical components in your vehicle, safety should be of utmost importance. Be sure to exercise caution and refer to your owner's manual or contact your local Cadillac dealer for assistance.

Finally, if you're considering replacing your CUE system, we suggest that you seek the help of a professional technician to ensure the job is done correctly and safely. ISS Automotive carries OEM-grade replacement screens for most Cadillac models so be sure to check out our selection!

Click here to buy > Replacement Touch Screen

Are there any install video tutorials available?

Yes, there are many helpful tutorials available online to help you install and troubleshoot your CUE system. We also recommend visiting your local Cadillac dealer's website or YouTube page for detailed instructions on how to upgrade or replace components of your CUE system. Youtube videos can provide visual guidance and may help to make the installation process easier for you. We also suggest consulting your owner’s manual for specific instructions about your vehicle and the CUE system.