2014 Cadillac CTS Radio Replacement
2014 Cadillac CTS Radio Replacement
2014 Cadillac CTS Radio Replacement
2014 Cadillac CTS Radio Replacement

2014 Cadillac CTS Radio Replacement

Regular price
$599.00
Sale price
$449.00
Unit price
per 

CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units. 

  • Lifetime Warranty
  • Genuine Cadillac CUE Replacement
  • OEM Factory Replacement
  • Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit. 

Factory Cadillac CUE Replacement 

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

Lifetime WarrantyWe are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

  • CUE Touchscreen Radio is yellow
  • Screen is cloudy
  • Cuescreen is cracked
  • Blacked-out cracked screen
  • Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

  • Top-quality parts that meet/exceed Cadillac’s specifications.
  • Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
  • We ship replacements fast! Many orders are processed and shipped on the same day.
  • Free return shipping for your old CUE screen, and once you send your old unit in you get a lifetime warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a lifetime warranty. To activate your lifetime warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

Cadillac Cue Radio Replacement Process:

  1. Submit your VIN to order your CUE Radio online.
  2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
  3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
  4. Don't throw your old CUE radio away! When you ship us your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you for life!

This unit covers:

ATS (2013 - 2017) CTS (2014 - 2017)
ELR (2014 - 2016) Escalade (2015 - 2017)
SRX (2013 - 2016) XTS (2013 - 2017)

This fits

  • ATS (2013 - 2017)
  • CTS (2014 - 2017)
  • ELR (2014 - 2016)
  • Escalade (2015 - 2017)
  • SRX (2013 - 2016)
  • XTS (2013 - 2017)
Interchange Part Number: 23410083, 23348951, 23348950, 23348949, 23412268, 23412265, 23412267, 23412269, 23348952, 23410084, 23388826, 23412266
Manufacturer Part Number: 23388826
Fitment Type: Direct Replacement

2014 Cadillac CTS CUE Radio Replacement

Replacing the radio in a 2014 Cadillac CTS can be an exciting project, but it is important to understand what is involved. The process will include the removal of the old radio, wiring and installing the new one, and connecting all necessary audio components such as the steering wheel control, Android Auto, CUE Radio, wiring harnesses, and speaker wires.

The first step is to locate the radio in your vehicle and disconnect the power supply by removing any trim panels or screws that may be hindering access. Once removed, you can then take out the factory wiring harness and unplug it from the back of the radio. It is important to be careful not to damage any other wiring or connections in the process.

Next, you will need to install your new radio into the vehicle. The installation process varies depending on the type of stereo you purchased and should come with instructions from the manufacturer. Be sure to follow these instructions carefully as incorrect installation can damage the new radio and even void the warranty. You may also need to review online resources, such as YouTube videos or forums, for additional tips and advice on installation.

Where can I buy a CUE Radio Replacement?

ISS Automotive developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units. 

Contact us at 1-800-548-1195 or visit our website to purchase the CUE radio replacement today. 

What is an android auto?

Android Auto is an app developed by Google that enables a user to connect their Android device (smartphone, tablet, or other) to their car stereo system. It allows users to access music and media, manage calls and messages, as well as access certain apps directly from the dashboard of their vehicle. As the name implies, it is designed specifically for use with Android devices. With Android Auto, users can access compatible apps such as Google Maps or Waze for navigation, Stitcher or podcasts, and music streaming services like Spotify or Google Play Music. They can also make calls, send messages and receive notifications without taking their eyes off the road. Furthermore, the interface is designed to be intuitive and user-friendly so that drivers can focus on the road ahead. Android Auto is a great way to make driving safer and more convenient.

Do you need to buy new wiring harnesses when replacing the radio in a 2014 Cadillac CTS?

Yes, it is recommended that you replace the wiring harnesses when replacing the radio in a 2014 Cadillac CTS. This is to ensure a secure connection and proper functioning of the new radio. It is also important to use wiring harnesses that are compatible with your specific make and model of car. Using incorrect or incompatible wiring harnesses may result in damage to the radio or other electrical components in your car. It is best to consult with a professional or refer to your vehicle’s service manual for advice on what type of wiring harnesses you should use. Additionally, if you have any questions about the install process, it may be wise to hire a professional technician who can ensure that everything is done correctly.

Common Questions for 2014 Cadillac CTS Radio Replacement


How do I know my Cadillac CUE is broken?

If your Cadillac CUE system is unresponsive, not turning on, or displaying error messages, it is likely that there is an issue with the unit itself. You may also notice certain features not working as they should or difficulty connecting to other devices over Bluetooth. If you are experiencing any of these issues, then your CUE system may need to be replaced.

How difficult is it to replace my Cadillac CUE Radio?

Replacing your Cadillac CUE Radio can be a difficult process, depending on the model and year of your car. The complexity of integrating the control systems in your vehicle with the radio's functionality requires specialized knowledge and skill to properly install it. This is especially true if you are attempting to replace the entire unit as opposed to just replacing certain components. Even if you are replacing just certain components, there is a chance that they may not be compatible with your current system, requiring further modifications. It is highly recommended to seek professional advice and assistance when attempting to replace your Cadillac CUE Radio. This will ensure that the replacement process is done safely and correctly. With the right help and guidance, you can be sure that your new radio will offer superior performance and reliability.

Do I need to replace the steering wheel control module?

The answer to this depends on the underlying cause of the problem. If you have determined that the steering control module is malfunctioning, then yes, it will need to be replaced. If however, the issue is caused by a wiring issue or another component failing, then you may only need to repair or replace whatever is causing the problem, not the steering wheel control module itself. Ultimately, it will be up to a qualified mechanic or technician to determine if the replacement is necessary.

Is speaker wire compatibility important?

When installing aftermarket speakers in any vehicle, it is important to make sure that the wiring harnesses are compatible with your particular model and year. The wire gauge and connectors can vary from one car to another and using incorrect or incompatible wires could result in damage to the speakers or other components of the sound system.

Do I need to buy an antenna adapter?

Yes, you will need to install an antenna adapter when replacing the radio in a 2014 Cadillac CTS. This is necessary in order to properly connect the new radio's antenna cable with the car's original antenna jack. Depending on your particular model and year of car, this may require removing the vehicle's computer module or other components in order to access the correct antenna wires. It is also important to make sure that the adapter you purchase is compatible with your car, as incorrect or incompatible adapters could cause damage to your vehicle's audio system.

Where can I find a video to watch for the replacement process for my 2014 Cadillac CTS?

The best way to get an in-depth understanding of the process of replacing a radio in your 2014 Cadillac CTS is to watch step-by-step installation videos. These types of videos are often available on YouTube and other video streaming platforms and can provide detailed instructions as well as helpful tips and tricks. Additionally, many online forums also provide detailed guides on radio installation for specific models of cars. Whatever you decide to do, make sure that the information is reliable and up-to-date before attempting any modifications or replacements to your vehicle's sound system.