2016 Cadillac SRX Radio Replacement
2016 Cadillac SRX Radio Replacement
2016 Cadillac SRX Radio Replacement
2016 Cadillac SRX Radio Replacement

2016 Cadillac SRX Radio Replacement

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CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units. 

  • Lifetime Warranty
  • Genuine Cadillac CUE Replacement
  • OEM Factory Replacement
  • Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit. 

Factory Cadillac CUE Replacement 

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

Lifetime WarrantyWe are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

  • CUE Touchscreen Radio is yellow
  • Screen is cloudy
  • Cuescreen is cracked
  • Blacked-out cracked screen
  • Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

  • Top-quality parts that meet/exceed Cadillac’s specifications.
  • Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
  • We ship replacements fast! Many orders are processed and shipped on the same day.
  • Free return shipping for your old CUE screen, and once you send your old unit in you get a lifetime warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a lifetime warranty. To activate your lifetime warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

Cadillac Cue Radio Replacement Process:

  1. Submit your VIN to order your CUE Radio online.
  2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
  3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
  4. Don't throw your old CUE radio away! When you ship your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you for life!

This unit covers:

ATS (2013 - 2017) CTS (2014 - 2017)
ELR (2014 - 2016) Escalade (2015 - 2017)
SRX (2013 - 2016) XTS (2013 - 2017)

This fits

  • ATS (2013 - 2017)
  • CTS (2014 - 2017)
  • ELR (2014 - 2016)
  • Escalade (2015 - 2017)
  • SRX (2013 - 2016)
  • XTS (2013 - 2017)
Interchange Part Number: 23410083, 23348951, 23348950, 23348949, 23412268, 23412265, 23412267, 23412269, 23348952, 23410084, 23388826, 23412266
Manufacturer Part Number: 23388826
Fitment Type: Direct Replacement

2016 Cadillac SRX CUE Radio Replacement

If you have a 2016 Cadillac SRX CUE Radio that needs to be replaced, look no further than ISS Automotive. Our replacement radio is an exact replica of the original and comes with all the necessary components for easy installation. It also has a lifetime warranty so you can trust that it will last for many years to come. Plus, our installation process is fast and reliable, taking only minutes to complete.

Looking for a different year? See all our Cadillac CUE Replacement Options >

If you have any questions about our Cadillac CUE Replacement Options, please do not hesitate to get in touch with us. We are more than happy to provide you with additional information and answer any queries that you may have.

Where can I buy a 2016 Cadillac CUE Replacement?

ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life with our lifetime warranty.

Can the cue screen be repaired?

Yes, the cue screen can be repaired. Depending on the issue, if you are unsure of what is wrong with your cue screen, contact a professional for further assessment and assistance. A new screen may need to be installed or the existing old screen may just need a few adjustments.

How do I fix my Cadillac CUE touchscreen?

If your Cadillac CUE touchscreen is unresponsive, there are several steps you can take to troubleshoot and potentially fix the issue. First, try performing a reset of the system by holding down the "Mute" button and the power button simultaneously for 20 seconds. This should reboot the system and allow it to function again properly.

If this does not work, you can try recalibrating the touchscreen by pressing and holding the "Volume Up" button and the power button simultaneously for 10 seconds. This will put your Cadillac CUE system into calibration mode and allow you to correctly adjust the touch sensitivity of the system.

If neither of these solutions works, it is possible that the problem is with the hardware of your Cadillac CUE system. In this case, it is best to take your car to a qualified dealership or repair shop and have them check the system for any faulty components. It may be necessary to replace certain components in order to get your touchscreen working again properly.

Who sells CUE Screen repairs?

ISS Automotive stands behind its products and services with a lifetime warranty. Our dedicated team, with 30 years of experience, offers the very best CUE Screen screen repair. We have developed a replacement CUE touchscreen that exceeds the factory unit (and is less expensive too). 

Common questions for the 2016 Cadillac SRX Radio Replacement

Is it better to buy a factory screen or an aftermarket CUE replacement?

The answer to this question depends on your budget, preferences, and existing setup. Generally speaking, factory screens offer better integration with the vehicle’s original systems and electronics, plus they may be equipped with additional features or advanced technology. On the other hand, aftermarket CUE replacements are usually cheaper and more customizable than factory screens. Ultimately, the decision is up to you.

Who has the best CUE replacement screen?

Because of our status as one of the largest automotive electronics companies in North America, At ISS Automotive, we are confident in the durability of our touchscreen, which matches or surpasses OEM standards. We take pride in our product and offer a lifetime warranty to ensure its quality.

Is there a recall on Cadillac cue systems?

At this time, there is no official recall for Cadillac Cue systems. However, Cadillac has issued a Customer Satisfaction Program (CSP) involving certain 2017 through 2019 model-year vehicles with the Cadillac User Experience (CUE) system. The CSP addresses an issue where the CUE system may become inoperative or intermittently unresponsive to touch inputs. The CSP applies to vehicles sold or leased in the United States, including the U.S. territories of Puerto Rico and the US Virgin Islands. If you think your vehicle is eligible for this program, contact a certified Cadillac dealer to schedule an inspection and any necessary repairs at no charge to you. If you have experienced a similar issue with your CUE system and you have not yet taken it to the dealer, contact Cadillac customer service for further assistance.

In addition, there may be other issues with the CUE system that are covered by the vehicle’s new vehicle limited warranty or powertrain warranty. If you have experienced any problems with your CUE system that are not covered by the CSP, contact your certified Cadillac dealer to schedule an inspection and any necessary repairs at no charge to you.

Are Cadillac vehicles covered by the Apple CarPlay Integration Kit?

Yes, many Cadillac models are covered by the Apple CarPlay Integration Kit. The kit allows you to seamlessly connect your iPhone or iPad with your Cadillac's audio system and access all of the features of Apple Car Play, such as music streaming, navigation, hands-free phone calls, and more. To check if your vehicle is compatible with the Apple CarPlay Integration Kit, please refer to the Cadillac Owner Manual or contact your local certified Cadillac dealer.

Can I upgrade my Cadillac CUE system?

Yes, you can upgrade your Cadillac CUE system. Depending on the model of your vehicle, you may be able to upgrade the software and firmware to add new features or improve existing ones. If not, there are several aftermarket accessories that can be installed to enhance your Cadillac CUE system. These include backup cameras, navigation systems, media players, and more. Additionally, if your vehicle is compatible with Apple CarPlay or Android Auto, you can also upgrade your Cadillac CUE system by connecting it to these services. No matter what kind of upgrade you're looking for, there's likely an option available that can help you get the most out of your Cadillac CUE system.

Just make sure that your factory warranty remains valid after any upgrades are made. It's best to consult with your dealership or a certified technician to ensure that the upgrade won't void your warranty. Additionally, you'll want to make sure that all hardware and software components used for the upgrade are compatible with your Cadillac CUE system. With the right tools and a little bit of research, you can keep your Cadillac CUE system up-to-date and running smoothly.

Are gel-free screens a feature of the factory radio/CUE module?

Yes, gel-free screens are a feature of the factory radio/CUE module in Cadillac vehicles. These screens allow users to customize their content and ads for a personalized experience. Additionally, new screen options are available that allow users to utilize cookies and data for an enhanced viewing experience. Owners of these vehicles can install video via the CUE system, making it easier to access digital media and create a unique atmosphere. The gel-free screens also offer touch-screen navigation options for an intuitive user experience. With the factory radio/CUE module, Cadillac owners can control their entertainment in a personalized way using these advanced features.