How To Replace Your CUE And Keep The Original Functionality

Tired of dealing with a malfunctioning or damaged CUE touchscreen radio in your Cadillac? ISS Automotive has got you covered with our high-quality replacement units. They're VIN matched with all the same functionality for your vehicle and bring new life to your Cadillac infotainment system. In this post we'll discuss many of the common issues found in factory CUE radios, and show you how to replace your CUE system without compromising the functionality you know and love.

CUE Touchscreen Radio Capabilities

CUE touchscreen

The Cadillac User Experience (CUE) Touchscreen Radio, available in most 2013 - 2017 Cadillac models (including ATS, SRX, XTS, CTS, ELR, and Escalade), is a favorite feature for may Cadillac owners. Its innovative features and touchscreen operations make them handy and good looking.

However, like any auto component, age and usage can take a toll. Over time, some Caddy owners have reported issues like yellowing or cloudy touchscreens and even completely non-responsive units. At ISS Automotive, we're familiar with the common factory CUE radio problems - and we've learned how to remedy them. Whether you need CUE screen repair/replacement or whole a new unit, trust ISS Automotive.

Why Choose ISS Automotive For CUE Replacement?

CUE screen replacement

We've been tutoring Cadillac owners on how to replace their CUE system themselves for years. It may seem daunting, but if you follow our guides below, you'll see the process is fairly straightforward:

Most importantly, CUE units from ISS will always maintain the features and functionality you had with the original system. No compromising necessary. The same cannot be said of low-quality aftermarket units. Our OE quality units offer:

  • VIN Matched Replacement - All Same Functionality For Your Vehicle: Each replacement radio is configured using your Cadillac's VIN, ensuring you retain all original features and capabilities.
  • Easy Install - Same Functionality Ready to Install: With our straightforward installation video and the use of basic hand tools, you can easily replace your CUE radio yourself in about 20 minutes.
  • Lifetime Warranty: We stand by the reliability of our parts. By sending us your old CUE radio, you activate our lifetime warranty on the replacement unit.
  • Cost-Effective: Our CUE systems are significantly more affordable than dealership replacements, making them a smart choice for Cadillac owners.
  • Upgrade With Enhanced Smartphone Integration: Looking to add Apple CarPlay® or Android Auto to your Cadillac? Our SmartPhone CUE package offerings can be found here.

Quality CUE Systems From ISS Automotive

CUE replacement

Whether you're dealing with a cloudy screen, cracked housing, or completely non-functional system, explore our CUE options and services for a solution. It's an easy 4-step process:

  1. Submit your VIN to order your CUE Radio online.
  2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
  3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
  4. Don't throw your old CUE radio away! When you ship your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you for life!

ISS is an ISO certified company with over 70 years of experience in the auto parts industry. All our replacement CUE radios are "plug and play", meaning they're easy to install, even for beginners. If you have any questions about replacing your CUE unit, feel free to contact us.