3 Important Things To Look For In A Cadillac CUE Replacement

If you're having trouble with your CUE system and are ready to replace it, there are some options you'll want to consider. Most importantly, you want to be sure that you'll maintain all the original functionality your accustomed to with the new unit. Your replacement options include OEM, aftermarket, or remanufactured units. Let's explore what each type is, and which is going to help you retain the same functionality as the original.

Common CUE Issues

CUE screen

Understanding some common CUE issues might help you with the decision making process. Issues like blown fuses can be repaired. However, more serious issues may require complete replacement on the unit. The most common issues we encounter with the Cadillac CUE system include:

  • Unresponsive or delaminated touch screens to problems with the radio unit itself.
  • Blown fuses, often requiring a hard reset after repair.
  • Total system failure and/or unresponsiveness.

OEM, Remanufactured, And Aftermarket Options

Cue replacement

If your CUE system does require replacement, it's important to understand the difference in these options:

  • OEM (Original Equipment Manufacturer) systems are exact replicas made by GM or its contractors. They offer the best fitment, compatibility, and durability.
  • Remanufactured OE-quality screens present a balance between cost and quality, offering a reliable option without the high expense of OEM parts.
  • Aftermarket screens, although cheaper, often come with fitment issues, lower quality materials, and may not be compatible with the vehicle’s electrical system.

At ISS, we always recommend you steer clear of low-quality aftermarket units. If a brand new CUE is a bit too pricey to consider, there's no harm in getting a remanufactured OE-quality unit. However, be sure to buy one from a company that follows strict remanufacturing and sourcing guidelines. That way, you'll get a radio that's a direct replacement, and will last a long time.

3 Most Important CUE Replacement Features

CUE touch screen

Image Credit: FreshCadillac

Look no further than ISS Automotive for your CUE system needs. We are a leading brand for re-manufactured CUE radios because all our replacement parts are original equipment-quality. This means our radios are built using almost the exact standards Cadillac follows and offer original functionality with a complete built system, ready to install. We focus on:

  1. Same Functionality, Complete Tested & Built System Ready to Install: A replacement CUE screen or radio must be compatible with the Cadillac’s electrical system to function properly. Incompatibility can lead to further electrical issues, poor functionality, and even damage to the vehicle.
  2. Easy DIY Installation: Our CUE system replacements are ready to install with all the same functionality. All our replacement CUE radios are "plug and play", meaning they're easy to install.
  3. Warranty and Support: Considering the warranty offered with a replacement part is crucial. We're an ISO certified company with over 70 years of experience in the auto parts industry.  All our replacement CUE radios come with a 30-day warranty.

When you're ordering your replacement CUE system, ISS can also configure your replacement to be compatible with your Apple or Android entertainment apps. For a small fee this upgrade will allow you to access and connect to your phone's features without needing to purchase a completely new stereo system. Enhancing your device to include Apple CarPlay® or Android Auto functionalities will unlock a whole world of connectivity options, and allow you to use your favorite applications while on the move. You can read more about the upgrade here.

Have questions about your order or need help finding the right CUE for your vehicle? Please contact us today!