Cadillac CUE Repair Service Near Me

 Cadillac CUE Repair Service

Have problems with your Cadillac CUE?

The easiest way to repair is to simply purchase a replacement from ISS Automotive.

All replacements and repairs come with a life time warranty, which means our screens are guaranteed and protected. If you have a Cadillac CUE that needs repair, don't hesitate to contact ISS Automotive. We will be happy to help you find the perfect replacement for your car.

You might also want to check the reviews of our customers before making your purchase.

Click here to find your Cadillac CUE >

How much does it cost to replace a Cadillac cue?

It can cost anywhere from $500 to over $1000 to replace a Cadillac cue. The price will depend on the make and model of your car.

Can Cadillac CUE be fixed?

Yes, Cadillac CUE can be fixed. At ISS, we have developed a replacement CUE touch screen that exceeds the factory unit.

Want to see how? Click below:

How do you replace the screen on a Cadillac cue?

The process is actually quite simple. With our replacement CUE touch screen, the old unit is simply pried out and the new one snapped into place.

Removal and installation instructions:

Tools needed: Plastic trim removal tool, 7mm socket, Phillips screwdriver

  1. Remove the top trim
  2. Lift panel to allow easy access to CUE
  3. Remove CUE trim
  4. Access finals screws to easily free the unit
  5. Remove the cables to finally remove the CUE unit
  6. Installation is the reverse of removal. Once the new unit is in place, snap the top and bottom trim back into place and you're done!

For more information, please visit our product page:

Why is my Cadillac CUE touch screen not working?

If your Cadillac CUE touch screen is not working, it may be due to a variety of issues.

The most common reason is a dead battery. If the battery is completely dead, the touch screen will not work. Another common reason is a problem with the touch screen itself. If the touch screen is cracked, scratched, or otherwise damaged, it may not work properly.

If you're having trouble with your Cadillac CUE touch screen, we recommend replacing it with a new one. Our Cadillac CUE replacement touch screens are of the highest quality and are backed by our 100% satisfaction guarantee.

You can visit our site and review the testimonies of customers that we have helped with their CUE systems.

Where to buy a Cadillac Cue replacement screen?

Many Cadillac owners are having the same issue with their Cadillac Cue infotainment system - a cracked or broken screen and some say it is actually a factory defect.

While there are some do-it-yourself solutions out there, we recommend taking it to a professional for repair.

If you are looking for a Cadillac Cue screen replacement or repair service, then you are in the right place.

At ISS, we have developed a replacement CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or none responsive units. 

Also, each CUE radio is matched using your VIN so you have the exact same features and capabilities.

Check this link for more details:

Is the cue screen fix reliable?

Yes, the cue screen fix is reliable. It has been tested and trusted by many customers with a defective cue screen and works perfectly well.

What are the common issues with the 2013 - 2017 Cadillac CUE?

The most common issues with the 2013 - 2017 Cadillac CUE include:

  • Touch screen display not working
  • Touch screen cracked or broken
  • Touch screen unresponsive
  • Black screen
  • Spider webbed screen
  • Inoperable buttons

These are the most common issues we see with the Cadillac vehicles that have the CUE system. Many people have found that replacing the unit with a new one is the best option.


Can I reset the Cadillac CUE?

Yes, you can reset the Cadillac CUE screens by pressing and holding the power button for about 10 seconds. If that doesn't work, you can also try disconnecting and reconnecting the battery.

How do I know if my Cadillac CUE needs a software update?

If you're experiencing any of the following issues with your Cadillac CUE, it may be time for a software update:

  • CUE isn't responding to touch
  • CUE is slow to respond
  • Certain CUE features aren't working
  • The touchscreen looks "frozen" or unresponsive

If you're experiencing any of these issues, please contact your nearest Cadillac dealership or service center for assistance. They will be able to help you determine if your CUE system needs a software update, and if so, they will perform the update for you.

How long does it take to replace the Cadillac CUE screen?

It typically takes about two hours to replace a Cadillac CUE screen. This time can vary depending on the make and model of your vehicle.

Is there a recall on the Cadillac CUE screen?

The Cadillac CUE system has been known to have issues with the screen freezing or becoming unresponsive. There is currently no recall on the system, but Cadillac has issued a service bulletin to address the issue. If you are experiencing problems with your CUE system, contact your local Cadillac dealer to have the system inspected and repaired.

How do you replace the cue on a Cadillac?

If your Cadillac is in need of a cue replacement, there are a few options for you. You can either take it to a Cadillac dealership or DIY it with a guide.

If you're opting to take your car to the dealership, they will most likely start by diagnosing the issue. Once they know what exactly is wrong with the cue, they will give you a quote for the replacement.

On the other hand, if you're looking to save some money and do it yourself, here are a few guides that will walk you through the whole process of replacing a Cadillac cue.

Make sure to have all the tools and materials you need before starting the project. Once you have everything, follow these steps:

  1. Remove the top trim
  2. Lift panel to allow easy access to CUE
  3. Remove CUE trim
  4. Access finals screws to easily free the unit
  5. Remove the cables to finally remove the CUE unit
  6. Clean up the area and reinstall the top trim
  7. Check that everything is secure before taking your Cadillac out for a spin!

After following these steps, your Cadillac will be as good as new! If you encountered any issues during the process or have any questions, feel free to reach out to us and we'll be more than happy to help.