2013 Cadillac ELR Radio Replacement
2013 Cadillac ELR Radio Replacement
2013 Cadillac ELR Radio Replacement
2013 Cadillac ELR Radio Replacement

2013 Cadillac ELR Radio Replacement

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CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units. 

  • Warranty Available
  • Genuine Cadillac CUE Replacement
  • OEM Factory Replacement
  • Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit. 

Factory Cadillac CUE Replacement 

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

WarrantyWe are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

  • CUE Touchscreen Radio is yellow
  • Screen is cloudy
  • Cuescreen is cracked
  • Blacked-out cracked screen
  • Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

  • Top-quality parts that meet/exceed Cadillac’s specifications.
  • Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
  • We ship replacements fast! Many orders are processed and shipped on the same day.
  • Free return shipping for your old CUE screen, and once you send your old unit in you get a warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a warranty. To activate your warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

Cadillac Cue Radio Replacement Process:

  1. Submit your VIN to order your CUE Radio online.
  2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
  3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
  4. Don't throw your old CUE radio away! When you ship us your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you!

This unit covers:

ATS (2013 - 2017) CTS (2014 - 2017)
ELR (2014 - 2016) Escalade (2015 - 2017)
SRX (2013 - 2016) XTS (2013 - 2017)

This fits

  • ATS (2013 - 2017)
  • CTS (2014 - 2017)
  • ELR (2014 - 2016)
  • Escalade (2015 - 2017)
  • SRX (2013 - 2016)
  • XTS (2013 - 2017)
Interchange Part Number: 23410083, 23348951, 23348950, 23348949, 23412268, 23412265, 23412267, 23412269, 23348952, 23410084, 23388826, 23412266
Manufacturer Part Number: 23388826
Fitment Type: Direct Replacement

2013 Cadillac ELR CUE Radio Replacement

The best replacement for a Cadillac ELR Radio is from ISS Automotive. We have a warranty and fast shipping. So you can be sure that you're getting a quality product. Our engineering team fully tests and builds these radios to ensure they will fit perfectly in your Cadillac ELR. We also have a comprehensive selection of touchscreen displays and gel-free screens, so you can find the right one for your vehicle.

Is an aftermarket better than a factory screen?

The answer to this question depends on personal preference and usage. Generally speaking, aftermarket screens typically offer a greater range of features than factory screens, as well as the benefit of being cheaper. Additionally, aftermarket screens can be installed more easily than factory screens because they require less time and effort for installation. However, some people may prefer the quality of a factory screen due to its durability and reliability. Ultimately, it is up to you to decide which type of screen is best for your vehicle.

How do I upgrade my Cadillac cue?

Generally, to upgrade the Cadillac Cue system in your vehicle you’ll need to purchase and install a new touchscreen display with pre-programmed electronics inside, as well as an upgraded cue module. Depending on your specific vehicle, you may be able to find replacements online or from a dealer. It's always best to consult tech support before making any updates or replacements. Make sure to measure your old screen and search for the exact size to ensure that you receive the right fit. Additionally, it's important to note that not all touchscreens are gel-free and may require additional time and effort to install correctly. To save yourself time and money, be sure to watch videos on YouTube, search for instructions online, and read reviews before making any purchases. With a little bit of research, you can enhance your Cadillac experience and save yourself time and money in the long run.

What services does Cadillac offer for cue systems?

Cadillac offers a variety of services for its cue systems, such as direct replacement screens, Android Auto and Apple CarPlay updates, software upgrades, and more. Customers can also take advantage of technical support services to diagnose common problems and errors with their vehicles' cue systems. In addition, Cadillac provides dealership locations throughout the country that offer complete installation services for all Cadillac vehicles. These dealerships are staffed with experienced technicians who can help you find the right replacement parts and install them correctly. With Cadillac's quality services, you can be sure that your cue system will be up to date and running smoothly.

Frequently Asked Questions on 2013 Cadillac ELR Radio Replacement

What are the common issues with Cadillac Cue systems?

One of the most common issues with Cadillac Cue systems is a cracked screen or bubbles in the plastic. This usually occurs due to a sharp object pressing into the display. Other common issues are slow performance, poor connectivity, and difficulty performing certain tasks.

What should I do if my Cadillac ELR radio is not working properly?

If your Cadillac ELR radio is not working properly, you may need to replace it. You can contact a local dealership or repair shop to get a replacement radio. You can also order one online from a reputable seller.

Can the Cadillac CUE be replaced?

Yes, the Cadillac CUE system can be replaced with an aftermarket head unit and/or navigation system. Aftermarket systems offer a variety of features such as touchscreen displays, DVD players, Bluetooth connectivity, backup cameras, and more. However, it is important to note that replacing the CUE may void your vehicle’s warranty.

How do you unlock a Cadillac cue?

To unlock a Cadillac CUE, press and hold the power button for 5 seconds. This will cause the display to blackout briefly, then reappear with an unlocked cursor. You can then enter your preferred menu or select any other options available on the system. If you do not know your username and password, contact Cadillac customer service for assistance.

How to fix the Cadillac CUE system touchscreen?

The Cadillac CUE system was designed to be simple and intuitive, however, sometimes issues can occur that cause the touchscreen to stop working properly. If your Cadillac CUE system touchscreen is unresponsive or not functioning as it should, there are several possible solutions you can try:

1. Check the settings – Make sure all of your settings are correct and up-to-date. This includes the brightness level of your screen, as well as the calibration of the display.

2. Reset CUE – If adjusting settings doesn't fix the issue, try resetting CUE by pressing and holding both the volume knob and home button for 10 seconds. When you see a checkmark, the reset is complete.

3. Update CUE software – Make sure your Cadillac's CUE system is running the most recent version of its software. Doing so should resolve any touchscreen issues you are experiencing.

4. Check for debris – Inspect the screen for dirt or debris that may be preventing it from responding properly. Using a gentle, microfiber cloth and some isopropyl alcohol, you can carefully clean the screen's surface.

5. Seek professional assistance – If all else fails, it may be time to seek the help of a qualified technician. They will be able to inspect your Cadillac's CUE system and diagnose any underlying issues that may be causing the touchscreen to malfunction.

By following these steps, you should be able to get your Cadillac CUE system's touchscreen back up and running in no time. If you're still having trouble after trying out these solutions, don't hesitate to call a professional for assistance.

What causes the touch screen display to be unresponsive?

The touchscreen display may become unresponsive due to several factors, including a cracked or damaged screen, outdated software, or dirt and debris build-up on the surface of the screen. Other causes can include faulty hardware components such as the touch sensor. If you are having trouble with your Cadillac CUE screen, try resetting the system and updating the software to see if this solves the issue. If not, it may be time to seek professional assistance.