2017 Cadillac SRX Radio Replacement
2017 Cadillac SRX Radio Replacement
2017 Cadillac SRX Radio Replacement
2017 Cadillac SRX Radio Replacement

2017 Cadillac SRX Radio Replacement

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CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units. 

  • Warranty
  • Genuine Cadillac CUE Replacement
  • OEM Factory Replacement
  • Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit. 

Factory Cadillac CUE Replacement 

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

WarrantyWe are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

  • CUE Touchscreen Radio is yellow
  • Screen is cloudy
  • Cuescreen is cracked
  • Blacked-out cracked screen
  • Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

  • Top-quality parts that meet/exceed Cadillac’s specifications.
  • Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
  • We ship replacements fast! Many orders are processed and shipped on the same day.
  • Free return shipping for your old CUE screen, and once you send your old unit in you get a warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a warranty. To activate your warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

Cadillac Cue Radio Replacement Process:

  1. Submit your VIN to order your CUE Radio online.
  2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
  3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
  4. Don't throw your old CUE radio away! When you ship your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you for life!

This unit covers:

ATS (2013 - 2017) CTS (2014 - 2017)
ELR (2014 - 2016) Escalade (2015 - 2017)
SRX (2013 - 2016) XTS (2013 - 2017)

This fits

  • ATS (2013 - 2017)
  • CTS (2014 - 2017)
  • ELR (2014 - 2016)
  • Escalade (2015 - 2017)
  • SRX (2013 - 2016)
  • XTS (2013 - 2017)
Interchange Part Number: 23410083, 23348951, 23348950, 23348949, 23412268, 23412265, 23412267, 23412269, 23348952, 23410084, 23388826, 23412266
Manufacturer Part Number: 23388826
Fitment Type: Direct Replacement

2017 Cadillac SRX CUE Radio Replacement

Replacing your Cadillac CUE is simple and easy with ISS Automotive. We provide step-by-step instructions that clearly explain the replacement process. Our products are cost-effective and designed to last, making them a great value for your money. We have experienced technicians on staff who can answer any questions you may have about replacing your CUE radio.

Looking for a different year? See all our Cadillac CUE Replacement Options >

Where can I find the best CUE Screen Replacement?

For the best CUE Screen replacement, you can look at a variety of different websites. You can purchase new screens from companies such as ISS Automotive, Direct Line, and Cadillac Models.

At ISS, we have developed a replacement CUE touchscreen that exceeds the factory unit (and is less expensive too) and we stand behind our product with a warranty.

Should I buy a factory screen or an aftermarket replacement?

When it comes to replacing a CUE screen, many people will opt for an aftermarket replacement. Aftermarket replacements are usually less expensive than factory screens and offer more features. However, if you need the exact same specs as your factory unit then you may prefer to purchase a factory screen. A compatibility guarantee is something you should check before purchasing, as the wrong one may not fit correctly.

Is it easy to install a Cadillac cue screen?

The whole process is extremely easy, and you don't need to be a car expert to install it. All you'll need is the right tools, such as a flathead screwdriver, Philips head screwdriver, and pliers. First, remove the dashboard panel where your Cadillac cue screen will be installed. Then connect the power adapter cable to the back of your new Cadillac cue touch screen, and plug the other end of your power adapter into your car's 12-volt outlet. Once the screen is powered up, you can follow the on-screen instructions to install your new Cadillac cue screen. That's it! With a few simple steps, you'll have a brand-new Cadillac cue screen installed in no time.

You can also watch an install video online for a visual guide. It's an easy DIY project that anyone can do in no time at all!

If you have any questions about the installation process, you can always contact ISS Automotive at 1-800-548-1195.

How to install the Cadillac cue replacement touchscreen?

Installing a new screen can be done by a mechanic or if you are comfortable with the process, you can do it yourself. However, if you are not confident in your abilities, we recommend that you have a master mechanic install the new screen for you.

Here are the steps to install a CUE touchscreen:

1. Remove all trim pieces around the vehicle’s interior to gain access to the CUE module.

2. Disconnect any cables and wires connected to the old screen and remove them from its mounting bracket.

3. Install the new screen in place of the old one, using the mounting bracket.

4. Reconnect the cables and wires to the new screen.

5. Check for a proper connection between the vehicle’s computer and the new CUE module by turning on the ignition.

6. Re-assemble all of the trim pieces around the car’s interior, making sure that they are in the correct place.

7. Make sure that all of the connections have been installed correctly and that the new CUE screen is working properly.

You can also watch an install video on YouTube to learn how to install your own screen and save money.

How to upgrade the CUE systems to Apple and Android?

Upgrading the CUE systems to Apple and Android is a great way to stay up-to-date with the latest technologies. The process of upgrading your CUE system involves downloading the necessary software, replicating the configurations and settings, updating firmware, and so on.

First, you will need to download the necessary software from the app store of your device. Once done, you will then need to replicate all settings and configurations from your current system to the new one. Then, you can update the firmware to ensure maximum compatibility with new software and tweaks.

Lastly, make sure to test out the system before using it in an operational environment. With these steps, you can successfully upgrade your CUE system to Apple and Android.

Once the system is upgraded, you can experience a variety of new features, including voice recognition, gesture controls, access to online streaming services, and more. Enjoy!

Questions About 2017 Cadillac SRX Radio Replacement

What are the common issues with Cadillac SRX car stereos?

Common problems with the factory-installed car stereos in the 2017 Cadillac SRX include poor sound quality, static, touchscreen display, and lack of features. Other issues may include intermittent power loss or difficulty connecting to a phone via Bluetooth. Cue screen replacement can help to address these problems and provide an improved user experience.

How do I know my Cadillac CUE is broken?

If your Cadillac CUE is not responding to commands or appears to be malfunctioning, it may be broken. Some common symptoms of a broken Cadillac CUE include an unresponsive touchscreen display, inability to control vehicle systems such as climate control and audio settings, failure of voice recognition commands, and unexpected rebooting or freezing.

If you have any of these symptoms, it is recommended that you take your Cadillac CUE to a certified service center for diagnosis and repair. A qualified master technician can determine the cause of the problem and make any necessary repairs or replacements.

How much does it cost to replace a touch screen on a Cadillac SRX?

The exact cost of replacing a touch screen on a Cadillac SRX will vary depending on the specific model and where you buy the parts. Generally, you can expect to pay anywhere from $300 to over $1,000 for parts and labor combined.

Click here to buy > Replacement Screen

Is there a recall on the Cadillac cue?

At this time, there is no recall on the Cadillac CUE system. However, there have been some reports of systems needing to be serviced due to software glitches or hardware malfunctions. If you experience any issues with your CUE system, contact a certified service center for assistance.

A factory warranty may cover some repairs, but it is important to check with your service center before ordering parts or attempting any repairs.