1999-2002 Chevy Suburban - Instrument Cluster Repair

How our rebuild process works:

1. Complete your online sales order
2. *Ship us your cluster (with printed sales order)
3. 48-hr turn around after received, shipped next day or sooner
4. Simply install your newly repaired cluster

SHIP YOUR INSTRUMENT CLUSTERS TO:

ISS Automotive Service Center
9817 233rd AVE E Suite C
Bonney Lake, WA 98391
800-755-5980

* Please Note: We are not responsible for items damaged before reaching our facility. Be sure to prevent damage by carefully wrapping your whole cluster in bubble wrap.

Our repair service covers the following:

• Complete diagnostic check
• Failing gauges and/or speedometer
• Total power loss or intermittent power
• PRNDL display lighting/dimness
• Burned out backlighting bulbs
• Dim or dead back lighting
• Updated stepper motor

Rebuild service provided (what we cover):

• Initial testing and troubleshooting
• Instrumentation Cleaning
• Remove and replace faulty and failing parts
• Remove and replace ALL instrumentation stepper motors
• Remove and Replace ALL back lighting
• Rework Solder joints
• Remove and replace power supply
• Instrumentation Calibration Check
• Final assembly and testing, including instrumentation calibration check
• Return ground shipping via Fedex or UPS

What we do not cover:

Cosmetic flaws/damage. Your cluster will still have the same scratches and scuffs it had when you sent it to us.

Questions:

Do you have any questions?
Please contact us: 800-755-5980 or Contact Us

1-Year Limited Warranty is limited to the original customer, it is not transferable and covers defective materials, components or ISS workmanship. It does not cover physical damage, tampering or any labor associated with installation of the product. Any warranty claims require a proof of purchase. Upgraded Lifetime Warranty available with same Limited Warranty coverage.

See our Returns Page for more information.