How our rebuild process works:
- Complete your online sales order
- *Ship us your cluster (with printed sales order)
- 24-hr turnaround after received, shipped next day or sooner
- Simply install your newly repaired cluster
SHIP YOUR INSTRUMENT CLUSTERS TO:
Instrument Sales Service Center
9817 233rd AVE E Suite C
Bonney Lake, WA 98391
* Please Note: We are not responsible for items damaged before reaching our facility. Be sure to prevent damage by carefully wrapping your whole cluster in bubble wrap.
Our repair service covers the following:
- Complete diagnostic check
- Failing gauges and/or speedometer
- Total power loss or intermittent power
- PRNDL display lighting/dimness
- Burned-out backlighting bulbs
- Dim or dead backlighting
- Updated stepper motor
Rebuild service provided (what we cover):
- Initial testing and troubleshooting
- Instrumentation Cleaning
- Remove and replace faulty and failing parts
- Remove and replace ALL instrumentation stepper motors
- Remove and Replace ALL backlighting
- Rework Solder joints
- Remove and replace the power supply
- Instrumentation Calibration Check
- Final assembly and testing, including instrumentation calibration check
- Return ground shipping via FedEx or UPS
What we do not cover:
Cosmetic flaws/damage. Your cluster will still have the same scratches and scuffs it had when you sent it to us.
Do you have any questions?
Please contact us: 800.548.1195 or Contact Us
Limited Lifetime Warranty is limited to the original customer, it is not transferable and covers defective materials, components, or ISS workmanship. It does not cover physical damage, tampering, or any labor associated with the installation of the product. Any warranty claims require proof of purchase.
See our Returns Page for more information.