REPAIR PROCESS
How our rebuild process works:
- Complete your online sales order
- *Ship us your Ram Touchscreen full unit (with printed sales order)
- 48-hr turn around after received, free shipping back to you.
- Simply install your newly repaired unit
SHIP YOUR Ram Touchscreen:
ISS Automotive Service Center
9817 233rd AVE E Suite C
Bonney Lake, WA 98391
800-755-5980
* Please Note: We are not responsible for items damaged before reaching our facility.
Removing your Ram Radio for shipping:
- Remove your defective or damaged touchscreen display from your dash (4 or 6 screws)
- Please keep the Ram radio module intact with bad screen.
- Be sure to prevent damage by carefully wrapping your whole Ram Truck 1500-5500 Infotainment unit in bubble wrap.
Our repair service covers the following:
- Diagnostic check
- Unit Cleaning
- Remove and replace screen
- Final assembly and testing
- Screen working correctly and free of flaws
- Return ground shipping via Fedex or UPS
Questions:
Do you have any questions?
Please contact us: 800-755-5980 or Contact Us
Vehicle Fit list
This repair covers below models
-
2017-2022 Chrysler 200/300
- 2017-2022 Dodge Challenger
- 2017-2022 Dodge Charger
- 2018-2022 Dodge Durango
- 2018-2022 Jeep Wrangler
- 2017-2022 Jeep Compass WITH NAV
- 2018-2022 Jeep Gladiator
- 2017-2018 Jeep Grand Cherokee
- 2018-2019 Jeep Cherokee WITH NAV
- 2018-2023 Jeep Renegade WITH NAV
- 2018 RAM 1500/2500/3500
Warranty
1-Year Warranty is limited to the original customer, it is not transferable and covers defective materials, components or ISS workmanship. It does not cover physical damage, tampering or any labor associated with installation of the product. Any warranty claims require a proof of purchase. Upgraded Lifetime Warranty available with same Limited Warranty coverage.
Returns
See our Returns Page for more information.