2016 Cadillac CTS Radio Replacement
2016 Cadillac CTS Radio Replacement
2016 Cadillac CTS Radio Replacement
2016 Cadillac CTS Radio Replacement

2016 Cadillac CTS Radio Replacement

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CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units. 

  • Warranty
  • Genuine Cadillac CUE Replacement
  • OEM Factory Replacement
  • Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit. 

Factory Cadillac CUE Replacement 

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

WarrantyWe are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

  • CUE Touchscreen Radio is yellow
  • Screen is cloudy
  • Cuescreen is cracked
  • Blacked-out cracked screen
  • Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

  • Top-quality parts that meet/exceed Cadillac’s specifications.
  • Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
  • We ship replacements fast! Many orders are processed and shipped on the same day.
  • Free return shipping for your old CUE screen, and once you send your old unit in you get a warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a warranty. To activate your warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

Cadillac Cue Radio Replacement Process:

  1. Submit your VIN to order your CUE Radio online.
  2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
  3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
  4. Don't throw your old CUE radio away! When you ship your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you for life!

This unit covers:

ATS (2013 - 2017) CTS (2014 - 2017)
ELR (2014 - 2016) Escalade (2015 - 2017)
SRX (2013 - 2016) XTS (2013 - 2017)

This fits

  • ATS (2013 - 2017)
  • CTS (2014 - 2017)
  • ELR (2014 - 2016)
  • Escalade (2015 - 2017)
  • SRX (2013 - 2016)
  • XTS (2013 - 2017)
Interchange Part Number: 23410083, 23348951, 23348950, 23348949, 23412268, 23412265, 23412267, 23412269, 23348952, 23410084, 23388826, 23412266
Manufacturer Part Number: 23388826
Fitment Type: Direct Replacement

2016 Cadillac CTS CUE Radio Replacement

Are you looking for a way to replace your 2016 Cadillac CTS radio with a factory unit? You've come to the right place! Here you'll find all of the information and resources you need, including an install video, wiring harness, antenna adapter, and direct line to our experienced Master Technicians. With one call, they can answer any questions and guide you through the whole process - from pre-programmed trim pieces to added bonuses.

ISS Automotive offers quality replacement radio for 2013 - 2017 Cadillac models ATS, SRX, XTS, CTS, ELR, and Escalade.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a warranty. 

Is the Cadillac cue screen repairable?

Yes, the Cadillac cue screen can be repaired. Depending on the cause of the issue, it may require replacing the entire unit or just certain components. In order to determine what needs to be done, contact ISS Automotive at 1-800-548-1195 or visit our website.

Where can I buy a CUE Screen Replacement?

You can purchase a CUE Screen Replacement from ISS Automotive, we have developed a replacement CUE touch screen that exceeds the factory unit (and is less expensive too). 

Click here if you are looking to purchase a Cadillac CUE screen > Replacement

Questions About 2016 Cadillac CTS Radio Replacement

Can you upgrade CUE Systems?

CUE Systems can be upgraded depending on your individual needs. Depending on the type of CUE System you have in your 2016 Cadillac CTS, you may be able to upgrade the software or add new components. If your system is compatible with an updated version of the software, you should be able to upgrade it for improved performance and features. It is always best to confirm compatibility with a qualified dealer or technician before attempting an upgrade.

If I want to replace the radio, what parts do I need?

Replacing the radio in your 2016 Cadillac CTS will require a few parts and components. You will need a compatible aftermarket or original equipment manufacturer (OEM) radio, wiring harness adapter, dash mounting kit, antenna adapter, and possibly a customer trim piece to match your vehicle’s interior. The wiring harness adapter will allow you to connect the new radio directly to the factory wiring of your car. The dash mounting kit will allow you to securely mount your radio into place without having to drill or cut any holes in the dashboard. An antenna adapter may be necessary so that you can connect an aftermarket antenna to the new radio. Lastly, some customers may also need a custom trim piece in order to match the interior of their vehicle. If you are unsure which parts or components you need for your installation, a master technician at a local stereo shop can help you select the right parts and make sure everything is properly installed.

Is an aftermarket CUE Screen better than a Cadillac factory Screen?

The answer to this question really depends on what you’re looking for. Aftermarket CUE screens can offer a much larger display, as well as upgraded features and capabilities that may not be available with the factory screen. However, if you value OEM quality and reliability, then a Cadillac factory screen may be the better choice for you.

Why is my 2016 Cadillac CTS radio not working?

It is possible that there is a problem with the wiring harness, direct line, or issue with the CUE system. If you are able to access your radio, try checking for any error codes that may be displayed. If not, it’s best to bring your car to a master technician who can accurately diagnose and repair the issue. They may need to replace the CUE module or perform a whole process of resetting and pre-programming the system before it’s back in working order. Additionally, trim pieces may be needing replacement as well for a smoother installation of your new screen. If this is the case, you may even get an added bonus with a discount on the sales tax.

Can I install an aftermarket CUE Screen in my Cadillac?

Yes, you can! Aftermarket screens are compatible with most Cadillac models including the CTS. However, it is highly recommended to hire a professional installer or bring your car to a shop that specializes in installation services for this type of product. They will ensure that everything is installed correctly and help you avoid any potential issues with your CUE system. When working with aftermarket screens, it’s important to use the correct wiring harness adapter, dash mounting kit, and antenna adapter in order to get the best performance out of your new touchscreen system.