Ram Truck Infotainment Screen Repair Options

by Laura Dominguez

Is your Ram 1500 infotainment screen having issues? Many owners of 2018 Rams have experienced problems with their 8.4-inch touchscreen - so you're not alone. At ISS Automotive, we offer an affordable and effective solution. We offer a repair service that can save you hundreds of dollars compared to dealership prices.

Common Problems

There are several issues that Ram owners report when dealing with a broken Ram infotainment system. Most commonly:

  • Worn or Cloudy Looking Screens
  • Black Screen
  • Cracked Screens

What Causes Screen Failure?

Infotainment screens (especially in trucks) can sometimes be prone to damage due to their positioning. It's easy to accidentally crack or otherwise damage the screen through normal use. The surface of the touchscreen can also delaminate due to constant exposure or use. Fixing your screen issues at a dealership can result in a bill in the thousand of dollars.

The ISS Automotive Screen Replacement Solution

With our repair and return process, ou can save money by replacing the screen alone, not the whole infotainment head unit. With our screen replacement service, we'll restore your screen back to OEM specs. This service is an affordable alternative to dealership repairs or replacements.

The Repair Process

Our repair service includes:

  • Diagnostic check
  • Unit cleaning
  • Screen removal and replacement
  • Final assembly and testing
  • Return ground shipping via FedEx or UPS

How The Process Works

  1. Complete your online sales order.
  2. Ship us your entire Ram touchscreen unit (include the printed sales order).
  3. Our team will perform the repairs within 24 to 48 hours of receiving your unit.
  4. We'll ship your newly repaired unit back to you, free of charge.

How To Remove And Ship Your Infotainment Unit

To remove your defective or damaged touchscreen display:

  1. Remove the 4 or 6 screws holding the unit in place.
  2. Keep the entire module intact.
  3. Carefully wrap the unit in bubble wrap to prevent damage during shipping.

1-Year Limited Warranty

We stand by our work with a limited one-year warranty. This warranty covers defects in materials and workmanship, but does not cover damage from crashes, fire, theft, etc. Your original invoice will serve as proof of warranty should any issues arise.

Why Choose Screen Replacement From ISS Automotive?

We understand the idea of sending us your entire infotainment unit may seem daunting. Rest assured, we are the experts in auto electronics repair and return. You can check out some of our favorite success stories here. Founded in 1949, we have a long history of distributing and remanufacturing automotive electronics. With over 70 years in the business, we have replaced and repaired over 1.5 million clusters, radios, electronics, and more. Our customer service team is always ready to help you with any issues you might face. Order online or give us a call today - we're glad to help!

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