ISS Instrument Cluster Success Stories
When it comes to automotive electronic products, we're proud to say that ISS Automotive stands out as a leader. We offer high-quality products and informed customer service. The reliability of our products and staff is evident in the many success stories shared by our satisfied customers. Read on to learn more about why ISS Automotive is the best choice for automotive electronic parts through the experiences of real customers.
Outstanding Customer Support
The whole process of removing an instrument cluster, sending it in to us, and getting a repaired or replacement unit back may seem daunting. You want to be sure you're talking with reps who understand your vehicle, your cluster, and are going to make sure the process is completed the right way. At ISS you'll find exceptional customer support. Our knowledgeable and helpful staff who go above and beyond to ensure satisfaction.
"I had an issue where the dash lights were going out on my 04 Suburban. I contacted ISS to seek a solution and the tech I spoke with was very informative and helpful. I ordered a replacement instrument cluster after their recommendation. The price through ISS for this core was the best I could find on the internet. The replacement core had a minor problem when installed and I again contacted ISS. They agreed the problem was probably caused by the new core and they shipped a replacement out the same day. Happily, the newest core worked perfectly. I would highly recommend ISS for their excellent prices, great customer service, and wonderful reliability. Couldn't be more pleased!"
Steve D.
Quick And Efficient Service
We understand you want to get back on the road quickly. Our customers rave about the quick turnaround times and the efficiency of our services. Minimal downtime is the goal.
"ISS was awesome! A shop that was working on my truck said I could no longer replace my dash pod, unavailable they said. So I got online and found ISS. They told me to pull my dash pod and stick it in the mail and they would turn it around as quickly as possible. I put it in the mail on a Monday and had it back in my truck 8 days later! I couldn't believe how easy it was. Plus, it looks awesome (I had them change the background lighting to blue). Thanks so much!"
Kurt R.
Personalized Attention
At ISS we take the time to understand each customer's needs. We offer personalized solutions and make sure that every detail is addressed.
"What a great company! I had a question about my order and Jodi helped answer my question and went above and beyond to ensure I could drive my vehicle if needed while waiting for my replacement instrument cluster. Jodi then called and double-checked with me about the odometer reading prior to the shop programming my new instrument cluster. The instrument cluster arrived shortly thereafter and everything has been great. I highly recommend ISS Automotive!"
Lindy L.
Easy Ordering And Installation
Our ordering process is straightforward, and installation is hassle-free. We offer videos, instructions, and installation support of many kinds.
"I recently ordered a replacement dash cluster for my 2004 Suburban. The entire process was easy. Once I entered my mileage information and changes in LED backlight (Upgrade), the order was confirmed. The company provided the prepaid return label for my old unit (core) and I simply placed mine back in the shipping box to send back. Installation was a breeze, easy plug and go! I received an email confirming that they had received my old one, and confirmed my warranty. I highly recommend this company if you are in need of a replacement unit or are looking to upgrade what you have!"
Greg R.
Word Of Mouth
Our customers are often eager to share their positive experiences with others. Every purchase is unique and we understand that. If you'd like to share your install experience, check out our ambassador program here.
"Thank you so much for restoring my gauges for my Silverado. This was my dad’s truck and I got it when he passed 3 years ago. Nobody would pass it for inspection since the gauges stopped working years ago and he didn’t know where to go to get it fixed. Thank you ISS for your excellent repair and restoration."
William M.
"I purchased a new gauge cluster for my 03 Tahoe. I have been dealing with the original bad cluster for the past five years and finally broke down and bought a new one. Very happy with the product. Turnaround time and delivery as promised. I am not one usually to write reviews, but when people provide an awesome service, I’m happy to pass it along."
Wesley F.
Quality Repairs And Upgrades
We not only fix cluster issues, but we also offers quality upgrades. You can upgrade to LEDs, change your gauge needles, customize your gauges, and more.
"I originally ordered a gauge cluster to just swap out my original, but there was a small issue with the cluster I received. I contacted Customer Service and I eventually spoke with Customer Service Supervisor, Sara McPhee. Sara could not have been more helpful or easy to work with to resolve my issue. Sara made the whole experience fantastic, and we decided to just rebuild my old cluster. My repaired cluster looks and functions as expected, and I upgraded to LED lights and new gauge needles. I am very pleased with the quality of the repairs and upgrades, but the level of customer service I experienced was the best part of the transaction."
Jason B
Trust ISS Automotive For Your Instrument Cluster Needs
We're proud to provide top-notch automotive electronic products and exceptional customer service. Our success stories give you an idea of our commitment to quality, reliability, and customer satisfaction. Whether you need a replacement instrument cluster or an upgrade, we can help. We've been distributing and remanufacturing electronic and mechatronic components for 70+ years. Both our remanufactured electronic products and our repairs are eligible for limited warranties, so you can buy with confidence.