How To Get Your Heavy Duty Instrument Cluster Repaired

Maintaining a heavy-duty vehicle requires special knowledge. One critical component that can need attention is the instrument cluster. It provides vital information about the vehicle's performance. If it's faulty, it can lead to significant issues. Fortunately, at ISS Automotive we offer top-notch repair services for heavy-duty instrument clusters. Here's why you should consider our services and how the process works.

Benefits of Repairing A Heavy Duty Cluster With ISS Automotive

Instrumentation Cleaning: Heavy duty vehicles often do hard, dirty work. When you send your cluster to us it goes through rigorous cleaning. This ensures all dirt and grime are removed. A clean cluster functions better and lasts longer.

Replacement of Faulty Parts: All faulty and failing parts are replaced. This includes essential components that might affect the performance of your cluster. New parts ensure reliability and efficiency.

Stepper Motors Replacement: Stepper motors control the movement of the needles on your gauges. All stepper motors are replaced to ensure accurate readings. This step prevents any future malfunctions.

Back Lighting Replacement: The backlighting of your cluster is crucial for visibility. At ISS Automotive we replace all backlighting. This ensures you can see your gauges clearly, especially at night.

Rework Solder Joints: Solder joints can fail over time. Reworking these joints prevents electrical issues. This step ensures stable and consistent performance from your instrument cluster.

100% Testing and Calibration Check: After repairs, we put the cluster thorough rigorous testing. This includes a full calibration check to ensure accuracy. You receive a perfectly functioning cluster, ready to be installed.

How Our Rebuild Process Works

Repairing your heavy-duty instrument cluster is easy with our process. Here’s a step-by-step guide:

  • Complete Your Online Sales Order - Start by filling out an online sales order. This process is quick and straightforward.

  • Ship Us Your Cluster - Once your order is complete, ship your cluster to us at ISS Automotive. Include a printed copy of your sales order. Remember to wrap your cluster in bubble wrap to prevent any damage during shipping.

  • 48-Hour Turnaround - Once we receive your cluster, we work fast. Our turnaround time is just 48 hours. Your newly repaired cluster is shipped back to you the next day or sooner.

  • Install Your Repaired Cluster - After receiving your cluster, simply install it in your vehicle. It’s now ready to use, with all issues resolved.

Important Considerations

Shipping Precautions: ISS Automotive is not responsible for damage incurred during shipping. To prevent damage, carefully wrap your cluster in bubble wrap before shipping it.

What Is Not Covered: While ISS Automotive does an excellent job repairing clusters, there are some limitations:

  • Cosmetic flaws and damages will remain.
  • The cluster will have the same scratches and scuffs as when you sent it.

Warranty Information

Heavy-duty parts come with a one-year warranty. This warranty is for the original customer and is non-transferable. It covers:

  • Defective materials
  • Components
  • ISS workmanship

The warranty does not cover:

  • Physical damage
  • Tampering
  • Failure caused by dirt and debris
  • Labor associated with the installation

To make a warranty claim, proof of purchase is required.

Trust ISS Automotive For Heavy-Duty Cluster Repair

Check out our heavy-duty cluster repair services here:

Repairing your heavy-duty instrument cluster with ISS Automotive is a safe bet. We've been in the automotive electronics business for over 7 decades. If you have questions, our staff are here to help. Our comprehensive repair process and fast turnaround time make it convenient and efficient to do business with us. Contact us or start your repair online today!